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FAQ's

Here is a selection of frequently asked questions. If your question is not answered in this section please do not hesitate to email us and a member of our customer service team will be glad to help you with your query.

  • What is a private tour?

  • Will we be allocated a private guide and a chauffeur or a driver-guide?

  • Will we get out of the vehicle to sightsee and take photos or is it a drive-by?

  • What time do the tours start?

  • What are the differences between the 3 hr and 7 hr New York tours?

  • Are lunch/entrance fees included?

  • Do you offer tours in other languages?

  • Are there any hidden fees?

  • Can I make a change to a confirmed booking?

  • How can I make a booking?

  • Gratuity

  • What vehicles do you use?

    Standard Fleet
    Our standard fleet on private tours consist of comfortable and modern Toyota, Ford and Volkswagon models

    Upgraded Fleet
    We also have a range of upgraded luxury vehicles available on our private tours, including Jaguar, Mercedes E and S Class models, as well as Chrysler Jeep and the latest GMC Yukon and Mercedes V Class SUVs with full leather interiors for larger parties. If you require a vehicle from our upgraded fleet please state this in your enquiry request so that we may send you a quotation

  • Traditional Lunch

    Prebook a meal at one of our selected historic New York restaurants to save time. Free cordial drinks and priority service, exclusively to New York Magical Tours clients

  • Where can I be collected from?

    Private tours include complementary collection and return to any hotel in the blue zone below. Tours can also commence from Grand Central Terminal in central Manhattan. Our layover tours are available with collection and return to JFK, LaGuardia or Newark Airports.