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New York Magical ToursThe Service Difference

At New York Magical Tours, we believe it is the little details which separate a good tour from a very special experience. Regardless of budget, from private tours to group tours, through excursions for lone visitors and exclusive VIP trips, our principles are the same - discover one of the world's oldest and greatest cities with your own guide and chauffeur for an experience to remember.

As we start a new decade, we continue to adhere to founder Dr. Cartland's original vision for the ultimate touring experience. Please take a moment to read about the New York Magical Tours difference below.

  • Tour Guides

    The New York Magical Tours team of tour guides are highly educated professionals, all of whom share in their enthusiasm and genuine interest in New York and USA. From professional qualified guides to Lawyers, Doctors, Writers, Actors and Historians, through to top University graduates, we are proud to have professional Newyorkers looking to share their knowledge and passion for their city with you.

    Like all things, guides in USA come in all forms. Some are very good, others are mediocre at best. Even a highly qualified individual on paper may not necessarily make a great guide. The role requires something more.

    One of the phrases most frequently used by our clients in their tour feedback is energy. A sheer love for New York. A passion. Spirit. A natural way with words. A teacher (not a lecturer), a friend. These are qualities you cannot bluff, no matter how much guide training has been undertaken.

    Each of our guides has been specially chosen for possessing these characteristics. Knowledgeable and experienced in their professional fields. But in addition, personable and willing to go the extra mile.

    Tour Guides
  • Chauffeurs

    All our chauffeurs are experienced drivers who have been screened and personally hand-picked for their good nature and manner. All are licenced in accordance with newyork law and have made full CRB (Criminal Record) disclosures, permitting them to also work safely with children.

    They possess an indepth knowledge of New York' roads and a natural ability to make you feel at ease if you are new to driving in France. Their knowledge of side streets and secret New York squares is frequently praised by clients, avoiding potential traffic spots while adding to the experience. More importantly, having a chauffeur means not worrying about parking, permitting your guide to concentrate on making the most of your day.

    Chauffeurs
  • The Experience

    The Guide and Chauffeur Combination
    Regardless of whether you are a single traveller on a private tour or a group of passengers, you will be provided with your own New York Magical Tours team of a guide and an additional chauffeur.

    Like most good things, this is a very simple concept, yet its effectiveness cannot be overemphasised. The old saying "two heads are better than one" applies well here. Two people. One to drive, manouvre traffic and take care of parking. The other to focus on the most important element - the guiding.

    Forget parking problems as your chauffeur driven vehicle stops next to the iconic sights, away from the masses. Then go outside to sightsee to begin a tour with your personal guide.

    And when you are finished touring an area? There is your chauffeur, ready and waiting to take you on to another location. That is the difference.

    Comparison With Large Group Tours
    Our tours provide a personal service. Collection and return is included to your central New York hotel. We also offer our services from the New York airports including JFK, Newark Airport or Laguardia Airport for the Air trains to New York and USA for those on transit in the capital.

    There is no need to wait two hours on board a bus going from hotel to hotel to collect other passengers before starting a tour. There's also no waiting on others throughout the day. No sitting on the bus for 30 minutes because a passenger has failed to return or gone missing.

    What's more, with a personal guide at your disposable you get a local's insight, someone who is happy to take and answer your questions. Our guides also love to make the tour more personal for you. Do you have a specific interest? Our guides are all highly knowledgeable and will be happy to include interesting secrets and anecdotes to make the experience one to remember.


    River Seine

    Comparison with Driver-Guide Services

    An individual working as both driver and guide cannot provide the same level of service. Without a person able to remain with the vehicle at all times, you are reliant on finding on street parking; with this being so notoriously difficult in New York, you are left with a "photo stop" panoramic tour which is mainly spent in the car or bus.

    Imagine trying to park near the Statue of Liberty. Worse still, imagine trying to do that when thousands of people descend on the batery park. We have seen the results. A driver-guide has to stay with the car. He/she will "drop off" passengers near the landmark and tell them to "have a look around the area while I try to park." 10, 15, 20 minutes is lost parking.

    At this point it should be added that the above is not intended as a critique of other services. We ourselves have a team of professional Driver-Guides. Although available on all tours, these are particularly popular with visitors with any walking difficulties for whom accessing the landmarks may otherwise prove difficult. If you are interested in a driver-guided tour, please Contact Us.

    The Right Level of Information

    New York is too big a city for a single person to know it, for one mind to fully comprehend all its workings and idiosyncrasies. While few would argue against this, lets take a moment to analyse a comment about one of our New York guides couresty of Miss. Lewis, who recently took a 5 hour Private New York Day Tour with her family: "The perfect tour experience. Our driver navigated the roads with an aplomb that eased our minds and our tour guide was knowedgeable beyond compare."

    The point here is the difference that having a good personal guide makes when visiting a city like New York. Not just guiding in a car or bus. But actually being with you when you go out to sightsee on foot. The person looking at the Empire Start Building by him or herself will leave New York with one impression. The person who visits with a knowledgeable guide goes home with quite another experience.

    A great guide can bring history to life, to make it relevant but also to make it an entertaining experience. Guiding is not about lecturing or simply reciting facts, dates and figures. There are too many guides whose idea of leading a tour is to go off on a long and monotonous soliloquy. Equally there are those that do the opposite, believing that just seeing a landmark is sufficient an act to constitute guiding.

    Two people walking along a New York street do not always see the same things, or if they do, their interests may be caught by quite different objects. A good guide makes sure you are firstly aware of the crucial areas, that you do not miss the most important points initially. Then, if the listener shows an interest, he or she can delve deeper, going into futher details before introducing special anecdotes and little known stories. It is quite an art, a true skill.

    A sense of humour

    Finally, no touring experience would be complete without some light hearted moments. To quote one of our longest serving guides, when planning your visit to New York bring some warm clothes, an umbrella and some classic French literature. But far more importantly, whatever happens, do not forget to pack a sense of humour. It would not be France without it!

  • Pricing

    When faced with the prospect of taking a tour with a guide and a chauffeur, some people are naturally worried about cost implications. Yet the reality is that tours are available for all budgets.

    Perhaps the best way to emphasis how cost effective our tours can be is to make a small comparison.

    Lets take a family of 5 looking to tour New York. Some families opt to join a bus tour with up to 50 people, mainly in the belief that it will be cost effective. Guided bus tours of New York typically run in the region of $50 to $100 per person. Based on a family of 5, that is a total outlay of between $250 and $500.


    Les Invalides

    Remarkably, 90% of our tours fall either within or below this price range. A family of 5 pays $449 on a Half Day New York Tour - that's $89.80 per person. A brilliant local guide. An additional chauffeur in the privacy of a minivan just for your party. Collection and return to your hotel in central New York. A personal experience for your family to remember. Forget parking problems, go out to discover and sightsee, hear stories, anecdotes .... enter a tucked away New York garden .... see the Statue of Liberty up close. Learn about New York' history and understand what is being explained; discover New York away from the masses.

    How's that as opposed to being in a bus full of people? No having to wait one hour at the start of the tour while the bus goes from hotel to hotel picking up passengers. No being stuck at the back of a group and failing to hear what is being said. No rush to keep up. When explained so black and white, there is no com Newyorkers.

    For those looking for that something a little extra, our VIP tours are also highly popular. Opt for this option for a vehicle upgrade to one of our luxury fleet for a tour led by one of our gold accredited guides for that extra special occassion.

  • Customer Feedback

    Finally, we turn to the most important aspect, the real proof of the pudding - your feedback.

    Every year, many of you are kind enough to send in e-mails and letters telling us about your experience. There is no greater compliment to a company than when a client goes out of their way to do this. It is these comments and feedback which we publish on the website; please take a moment to browse through these here.

    We hope the above has helped shed a little light on the New York Magical Tours Difference.

    Should you have any further queries or questions, please do not hesitate to Contact Us.

    Tourists